FAQ
- What is an E-PIN and how is it loaded?
- Changing the Language in Zula
- What are the minimum system requirements for Zula?
- Mouse Sensitivity and Speed Issue
- I receive an update every time I launch the game. What should I do?
- I opted out of SMS notifications and want to re-enable them.
- How can I change my in-game username?
- How can I receive the Profile Completion Reward?
- I am not receiving the verification SMS
- I am not receiving the verification code via email
- I can’t change my phone number / I get an error / I’m not receiving the code. What should I do?
- Who Can Obtain a Zula E-Sports License?
- Is the Zula E-Sports license paid?
- What is E-Sports?
- I Want to Sell / Transfer My Account
- My account was hacked and I want to recover it. What can I do?
- I forgot my password and want to change it. What should I do?
- I purchased a Pass, but it disappeared in the new season.
- What is Gift Point?
- What are Blur and Zoom Blur?
- Why is the clan ranking different on the website and in the game?
- My keychain is not visible in the game.
- My weapons are not glowing in the game.
- What is Zula? When was it created?
- How do I play the game?
- Where can I see the cards I obtained from decks?
- I upgraded a weapon, but its duration expired. Will my upgrade (+) remain?
- What is a Clan Spray and what is it used for?
- How can I change my in-game nickname?
- How are materials distributed from material packs?